IP and Trademark Complaint Procedure

1. Who can complain

A trademark or other rights holder who believes a listed domain infringes their rights.

2. What to send

• The domain and the listing page.
• The right you hold, with a registration number or other proof, and where it applies.
• Why you think the domain infringes it.
• Your name and contact details.

3. What we do

• Staff review the complaint and may suspend the listing while they do, with a recorded reason.
• Open claims on that listing are paused under the Claim and Dispute Policy.
• The owner is told and can respond.

4. What we do not do

The platform does not decide who has the better right to a domain, and does not transfer or cancel domains.

5. Where the dispute goes

After suspension, we direct the parties to the proper process: the UDRP or URS for domain name disputes, or a court or the registry or registrar procedure that applies. We follow the outcome of that process.